A bad start to the day
After a restful holiday weekend I rise at 4.00am and drive 3 hours from Manchester to Bristol Airport, my intention to catch a connecting flight from Bristol to Amsterdam and then on to Toronto. Why? Because that’s a good financial decision, saving me over 300 pounds on the normal ticket price. I arrive in Bristol [...]
Spam
Account Statistics Its interesting to check my account with www.spamarrest.com periodically and see just how many emails I receive and how many of them are spam. As of this morning, the count since 19th September 2004 is as follows: Messages Processed 17937 Messages Forwarded 9470 Spam Percentage 47.2% So I certainly think my fee to [...]
Vision
Goodness me, it was a very long drive from Swansea to Farnham, Surrey this morning – I had no idea Swansea was so far from the English border! Today a break from routine and a 5-hour conversation with one of my most successful dental clients and co-creator of “Get your practice finances in gear”, Tim [...]
Tough talking
A 5.00am start and a drive from Bristol to Exeter, where I meet with Barbara Trotter (my UK business manager) and her assistant Stephanie Martin for a management meeting. Top of the agenda is a review of our practice finances from now until the end of the year – and it’s a worse case scenario [...]
Here we go again……
Monday and I have just checked in to the Marriott in Bristol for this evening’s Talking Points presentation. Whoever designed the traffic system in Bristol should be made to drive around it eternally – its a shocker of congested roads. I witnessed a road rage incident on the way in to the hotel – driver [...]
A Long Good Friday
Alarm call at 4.30am, cab at 5.15am, flight from Glasgow to Gatwick at 6.15am. Then a full-day practice visit with a 6-partner expense sharing dental practice to discuss their marketing strategy, re-branding, staff training and communication skills between the partners. This is one of the best managed practices I coach and yet they still have [...]
Lifelaunch – a passionate guide to the rest of your life
On our bridge call with coaches last night, I was asked to describe how I have managed to climb out of my recent period of “funk” and re-establish my enthusiasm for life. I shared a number of actions, including: Writing authentically in my ezines – this brings 80% appreciation and support from readers plus 20% [...]
Get out of management
Your business can only begin to grow when you get out of management and get into leadership. Your business needs effective management systems – for finance, marketing, sales, operations and teamwork. You are the worst choice possible of people to manage those systems. Your job is to spend 80% of your time on your Unique [...]
Belfast
I’m sure the Irish ancestry is at work. Sat in the Belfast Hilton with a pint of ice cold Guinness, answering emails before tonight’s presentation. I feel so much at home here – I love the Irish attitude to life. My cab driver from the airport was a laugh and my receptionist at the Hilton [...]
Memories of Boots Dentalcare
As expected, an audience of over 500 last night on the campus of Nottingham University – a new location for Talking Points and well supported by an enthusiastic crowd. I was delighted to meet with Chris Potts, former clinical director at Boots Dentalcare – and still working for Boots as they dismantle their healthcare services. [...]
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