Why don’t I sleep properly in hotels?
It’s 5.00am in Cardiff and I’ve been awake since 4.15am. As usual, the air-lock door swings open when I wake and 101 thoughts come rushing through like sea water breaching a submarine compartment. The bells of the town hall ring out every 15 minutes and, after a while, I think “bugger it” and decide to [...]
A week of transition
My business manager for the last 2 years, Barbara Trotter, finishes work on Friday this week to take up a new opportunity in the South East of England. I have written some reflections on our professional relationship in this week’s newsletter, due out in the next 48 hours. So I’ll be visiting Barbara three times [...]
A day of coaching calls
Yesterday was what we call a “call-in day” – which means that we use www.appointmentquest.com as an on-line appointment manager that clients’ use to book themselves a 15-minute coaching call with me (I call them). They are amongst my favourite professional days as the cut and thrust of so many conversations: keeps me very sharp; [...]
I only wanted some shampoo!
Went shopping in Central Manchester yesterday lunchtime – ostensibly just for a pootle around (and a ride on the Manchester Eye) but also to replenish my travelling stock of Aveda shampoo and conditioner. I know I sound like a real tart – but I like their Rosemary Mint shampoo and conditioner. After all, I’ve now [...]
The DBS Leadership Intensive Friday 9th and Saturday 10th June 2006 – Bristol
How do I create and keep a great and well-motivated team around me in this practice? That was the number one question asked by UK dentists in a survey of 4000 readers that we conducted last October. I genuinely thought that nGDS would be the main issue – but the order of questions was a. [...]
Learning how to post photographs
I know I don’t normally visit my blog on “free days” but I have wanted to figure out how to post photographs for some time and, thanks to Kim Black for sending me a video tutorial, this is my first attempt. It’s the same photo as in last week’s ezine – me and the GTO [...]
Branding and capital creation
Third of three workshops yesterday and another large room (90 people) in Farnham, Surrey. I was chatting about the power of branding in modern-day consumerism – and suddenly realised I am a walking brand advert: Armani t-shirt; Hugo Boss trousers; Paul Smith underwear; Prada shoes; Oakley watch. I cannot remember where I bought my socks! [...]


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