Appreciation
It really does make the world seem a better place. Presenting in Birmingham yesterday, I was addressing the issue of “team building” and explaining that appreciation does more to build morale than money or training. Just a heartfelt “thank you” makes all the difference. As I spoke, an email popped into my in-box from a … Read the Rest
A great workshop day
I’m sitting in the lounge of the Thorpe Park hotel, just outside of Leeds, answering emails at 6.30pm, after a workshop day delivering our second quarter’s presentation to over 100 people. For some years now, Leeds has been our most heavily attended venue and the atmosphere in the room today was electric. In some ways, … Read the Rest
Progress!
A wonderful professional day, yesterday: 1. a 4-hour meeting with an accountant to deconstruct and reconstruct my future cash flow forecasts and my net worth statement. Principally, I have properties for sale in Manchester and Florida and wanted to calculate a sale price for both that would represent an accurate mathematical compromise between losing equity … Read the Rest
Zoning the appointment book
You recommended zoning of appointment book. Â Could you advise further as regards implementation of this? Â I understand the need to achieve certain financial goals in a day as regards turnover/takings but how is this to be achieved through zoning? Â Zoning has been about setting aside sessions when you are doing the work … Read the Rest
Monthly management meeting
It’s amazing how quickly they keep coming around – and today was a full crew, with Barbara, Simon, Paul and a welcome visit from Steph. Our focus was new client acquisition – our beloved dentists have a gold medal in procrastination and so I have implemented some of the rules that made me successful as … Read the Rest

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