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The glamorous life of the business traveller

The view from my hotel room window this morning – The Holiday Inn at Glasgow Airport. Inspirational isn’t it – after I’ve been writing in the ezine and blog about “environments” this week? Actually, it’s not trying to be inspirational – it’s succeeding in functionality. After a full day of coaching with Elmsleigh House Dental [...]

A “thank you” makes such a difference

Something rare and unique happened yesterday in Farnham. Before our marketing workshop, my client and friend Dr. Tim Thackrah of Elmsleigh House Dental, made a surprise presentation by way of thanks for 3 years of coaching that has matured into a close friendship. My gifts were a Mont Blanc fountain pen and a leather-bound journal. [...]

A day in the office – creating the right environment

Thank goodness for Starbucks and their T-Mobile WiFi service. Staying connected is a vital part of my professional life and I began writing this week’s ezine in my hotel room at The Bush in Farnham on Tuesday morning. My plan was to spend the whole morning on-line, writing ezine, blog and answering emails. Withing an [...]

New beginnings in dentistry

Here is my client Dr. Nigel Olesen (and my big yellow car), outside his newly acquired premises in Oxford. They may not look fabulous at the moment – but wait and see! I’ve worked with Nigel as a client for over 6 years and have seen his implant referral practice grow from strength to strength. [...]

Retail therapy

Off to central Manchester on Saturday, for a chance to look around the city for the first time in some months and also indulge my two daughters. As we enter the city centre by car, the police cordon the whole area off and turn us away. I had completely missed the fact that Prime Minister [...]

Speaking for low fees

Friday I drove from Bristol to the Holiday Inn, Doncaster to spend the afternoon presenting to 100 people for a fee of £147.00! Why would I do that when I can pick up speaker fees as high as £3,000 a day in the UK? When I am asked to speak at a conference I normally [...]

Busy workshop schedule

Three days on the road, in Bristol, Scotland and Doncaster – and hardly a moment to rest, let alone write blog posts! Today we are at The Norton House Hotel, just outside Edinburgh, where another large group are enjoying our third workshop on customer service, the Patient Journey and selling skills. UK dentistry is changing [...]

Writing copy for products and services

Today has been another business development day and I have spent the last 7 hours mainly writing copy: This week’s ezine; The launch of a new mini-retreat to take place in November and Creation of a PowerPoint slide to explain our proposed 2007 corporate structure (for Team CB) One or two adminstrative matters have cropped [...]

Tax planning

Monday is normally a “buffer” or business development day – and I’ve been working with Bonnie on the future cash flow forecasts and also a preview of our corporate structure and tax planning for 2007. With the aid of knowledge from our accountant, we are considering some alterations to the way our company is set [...]

Producer Group 5

Barbara Naisby of Black Isle Dental Studio, Ross-shire, Scotland facilitates a feedback session on “marketing” during Saturday’s meeting. I’m completing this post on a very tired Sunday after a 3-hour drive back from Bristol last night. During Saturday we established the “shopping list” of support services that members of a dental producer group would require. [...]