Producer Group 4
Syndicate meetings on Saturday morning. I have split my guests into 6 groups and I am asking them to identify what would be on the perfect shopping list of support products and services in the 6 key areas of:
- Business strategy and planning
Financial modelling
Marketing
Sales
Operational controls
… Read the Rest
Producer Group 3
Finish line for today – at 6.00pm and we are all exhausted. Last session was an open forum Q&A on the Producer Group and then a presentation by Asif Syed on his practice financial analysis systems. A fantastic first day. Dinner to follow.
Producer Group 2
Afternoon tea. I have shared and explained my 12 predictions for the future of dentistry and introduced the concept of Producer Groups. You can hear a pin drop.
Producer Group 1
We are taking our first break at 11.15am after listening to the 29 delegates introduce themselves. A diverse group of UK dental principals who have invested 2 days in a meeting with no agenda and no advance preparation. That takes courage on their part and nerve on mine.
Does increasing prices reduce or increase business?
By the way, before I start, if you read yesterday’s post about my run in with the phone company – it transpires that the bill had been paid and their administration screwed up. Phone now back on thanks to Bonnie and some calls to O2 – who asked her for her post code first! Back … Read the Rest
Bureaucracy rules OK?
I’m beginning to understand that one of the many uses of a blog, whether business or personal, is a brain dump – not only for good ideas and interesting experiences – but also for events that drive you absolutely crazy. Let me share with you some highlights of my day so far (it’s now just … Read the Rest
Ultimate client feedback
I’m about to pack my bags for a 3-day visit to Bristol. My first port of call is rather embarrassing – I picked up a speeding ticket (38mph in a 30mph zone) about 4 months ago and I’ve been offered the opportunity to attend a “safer-driving” workshop as an alternative to penalty points on my … Read the Rest
The versatile Land Rover
I’ve been meaning to post this since Sunday afternoon – it’s Porthleven Harbour in Cornwall – just 10 minutes from where I live.
Do HSBC deliver the poorest customer service in the world?
Apart from being sick to death of speaking to people on the Indian sub-continent (makes a change from Poland I suppose) – I get a message on my mobile phone this morning asking me to call “Maria” on a London telephone number – no explanation of the purpose of the call – maybe she wants … Read the Rest
RSS 2.0
Email
chas lister said 
(@ChrisBKH) (@ChrisBKH) said 
Chris Barrow said 
dave mantle said