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What day is it? Where am I?

Oh yes – it’s Thursday and I’m in Newcastle. Gig fatigue is beginning to cut in this morning – another presentation last night ending at 10.00pm, a drink and a chat in the bar and then bed at midnight. Up with a 6.30am alarm call because I have meetings here this morning before driving to … Read the Rest

“They don’t like you to be late in.”

That’s the phrase just used by my restaurant manager at the Cedar Court Hotel in Huddersfield. You see, I’m sat in the lounge writing emails and it’s 9.00am. I haven’t been through for breakfast yet – and if I don’t go through soon they may have to work a full shift. I arrived and asked … Read the Rest

Great architecture

About 4 months ago I called in to Toni & Guy hairdressers in Altrincham (because, as you know, I love the consistency of brands – and I was away from Falmouth). My hair was cut by Bev – who had worked there for 9 years. This weekend, I had less time – and so broke … Read the Rest

Environments

I’m spending the weekend at my apartment in Manchester. It is normally occupied by my 20-year old son, Jon, but he kindly clears out for a couple of days now and then – and gives me a place for solitude and reflection when I’m in my home town visiting family. We also have the place … Read the Rest

Why are you so much more expensive than other dentists?

I actually don’t believe that we are expensive – I believe that our prices are accurate and reflect the level of experience and excellence that we deliver.
I would like to ask an alternative question – why do you think other people are cheaper?

  • Because I am making more profit?
  • Because they are … Read the Rest

I said it would happen – so it did

So the rain continued to pour until I left Reading – and then the skies cleared but, as predicted, I spent some of the afternoon making some new friends as we all sat on the M25, waiting for an accident to clear. The benefit of leaving early and giving myself some reserves of travel time … Read the Rest

A speaking tour begins

After a full call-in day with telephone client calls (from the car) I arrived in Reading last night and at the glamorous Renaissance Reading Hotel – I’m joking, of course. One of those places that was probably quite funky when it was opened in the 70′s but Reading has moved south since then, as evidenced … Read the Rest

What can you say in 10 minutes?

Just about to start a call-in day (from my car as I drive to Reading for the first of 3 workshops this week). But the blogging habit is so embedded that I have to write “something”. So the question I ask myself is: “What happened to me yesterday, personally or professionally, good or bad, that … Read the Rest

Who is reading this blog?

Who is reading this blog?

Num Perc. Country Name 1197 82.55% United Kingdom 141 9.72% United States 46 3.17% Canada 22 1.52% India 10 0.69% Ireland 6 0.41% Germany 5 0.34% Indonesia 5 0.34% Turkey 4 0.28% Singapore 2 0.14% Cyprus 2 0.14% Costa Rica 2 0.14% Mexico 2 0.14% Australia 1 0.07% Unknown – 1 0.07% Cambodia 1 0.07% … Read the Rest

Finally made it

First of all I want to recommend the Crowne Plaza hotel here at ExCel – the accommodation was first class, facilities funky, modern, contemporary (just how I like it) and the customer service was consistently excellent throughout. Bearing in mind that the hotel team were multicultural (I chatted with Africans, South Americans, Asians, … Read the Rest