A serious players club
So – my full-day of workshops at The British Association of Cosmetic Dentistry (BACD) seems to have gone down a storm. There are just under 400 people here at the Britannia Hotel in London’s Docklands and, with 100 at each of my half-day sessions and about 6 concurrent sessions each time, the attendance was thrilling … Read the Rest
At the BACD conference
and sharing a stand with Yvonne Wallace of Designer Dental.
Accident number 3
Just to prove that they do come in three’s. I pull up outside my hotel in London on Wednesday night and ask for a porter to load my bags on a trolley. Having done that, we both watch in a movie-style slow motion as the trolley rolls down the pavement and crashes into the side … Read the Rest
Deep down coaching, follow up and electronic history
Here I am, involved in some deeply serious coaching with Tim Thackrah and Birgitta Henrikson. Sharon was there as well – but happy to be excluded from the photograph because she had a cold and hadn’t washed her hair that morning. For the last three years, Tim has been the only client I have worked … Read the Rest
Bar talk and accidents
Accident 1 I discovered on Sunday afternoon that the human body is not designed to head-butt inanimate objects. In my case, the immovable object with which I shared my irresistible force was a garage wall. My weekend was consumed by a house move, the second in 15 months, and once again I was astonished by … Read the Rest
Banks are crap at customer service.
Story 1: It’s Friday afternoon and I’m sat in my car on the drive of the family home, with my two daughters in the back seats, having just picked them up from school. The rain is pouring down outside – torrential Manchester rain in the dark of an autumnal afternoon – aided by gale-force winds … Read the Rest
Market-ing
I recall my amazement at the remains of covered market stalls close to the Forum in Ancient Rome – and again in the Greek city of Corinth. This morning I happened to walk through Altrincham and past the market hall, which stands on the site of a market that was granted a Royal Charter in … Read the Rest
Meet Sandra
Sandra has been the conference receptionist at the Hilton Manchester Airport for 19 years. When I ran my first ever financial planning seminar in 1987 she was there. When I ran the marketing workshop for The Dental Business School yesterday she was there. In those 19 years she has been the epitomy of “no problem, … Read the Rest
Back on the workshop trail
Monday was cool – writing my ezine first thing (with a change of style after feedback) and then completing two further writing projects:
- Copy for some specialist ortho events we are planning in the Spring and
- Copy for webinars I will be presenting in December and February
I rather enjoy writing to deadlines. … Read the Rest
Couldn’t resist..
Sharing this photo of my 77-year old Mum, Norma Barrow. Spent over 2 hours with her yesterday and she was chuffed to bits. So sad that she was crying when I left – just because she is so lonely – waved me out the door so as not to be embarrassed by herself. Just puts … Read the Rest

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