Why?
Why do I: get up at 5.00am to spend 2 hours replying to emails so that I can run at 7.00am and choose to live in such a remote part of the UK. For the answer – click here.
Air South West break the camels back
My alarm call this morning is at 4.00am and I enjoy the fast dawn drive to Newquay airport in the Pontiac, under a clear sky and a full moon. Weather’s clear and it’s going to be a great day – I’m off to Leeds to meet with Nigel Hargreaves and help him grow The North [...]
2008 is ready to roll….
After 12 months of creative destruction – and 48 hours of intense content development – we have drafted our “offer” for 2008, including: Training days for the whole dental team; Training Intensives for principals and senior management; Business retreats; Practice visits; The 2008 Mastermind Groups and The 2008 Platinum service (tailor-made coaching) It’s an impressive [...]
Children’s days in a dental practice
I’ve been an advocate of this idea for years,since I first heard about it. Why do dentists and their teams tolerate families arriving in the practice after school finishes – the children sugar deficient and hyper-active, the parents rushed by traffic congestion and impending dinner-time, the dentist and team frazzled at the end of the [...]
A new regime
I’ve been falling steadily behind with work these last few weeks – as a result of the sheer volume of work that accumulates as we continue to work with our clients and, at the same time, begin the process of building the new company for 2008. Suddenly, a lot more business development time is appearing [...]
Great dental web sites
Although I’ve spoken and written about this before – it keeps coming up – clearly there are plenty of dentists reviewing their on-line presence at the moment (and they need to). So – for the record: Step 1 – can if find you? 1.   Google search engine optimisation 2.   Google sponsored [...]
travelling man
Back on the road – and writing this post at my dinner table in The Village Hotel, just outside Liverpool. I’ll be working with a dental practice near here tomorrow on their patient journey and selling skills. Today was the Marriott Hotel, Leicester (very nice too) and a day with Servicemaster, presenting to a mixed [...]
Gigging
Please forgive the absence of blog posts. Its just one of those mental weeks where I am emailing from 6.00am to 7.30pm, presenting from 9.00am to 5.00pm, travelling to the next location in the evening – bar snack at 9.00pm, bed at 10.00pm. Crazy weeks where there is no business development time, no thinking time, [...]
Visibility
Another 4.30am start on Friday morning – and another dawn over Bodmin as I drive 370 miles to speak at a dental conference in Lincoln. Audience are members of the Regional Post-Graduate group and my financial reward for the day is very low – section 63 funding they call it – which means barely more [...]
Themes in dentistry
My monthly call-in day is always a “main event” in the calendar as it provides me with an accurate litmus test of the issues that my clients are facing. From Scotland to the South Coast there can be uncanny similarities in the questions I am asked – indicating that there’s nothing new out there – [...]
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