By way of contrast
and because it amuses me, here is the desk at my apartment in Manchester, where I’ll be working for the next few days.Â
Business development time
It’s just after 5.00pm on Friday and writing this post will be my last professional duty before I switch off and prepare for a glass of wine and a nice meal. My working week has mostly revolved around my desk in Falmouth (as you can see, I’m a neat freak). Â Â Its been a [...]
Calculating staff bonuses
bonus-calculator.xls This is a simple but effective little spreadsheet for you to download and play with. In the practice who use it, profits are calculated monthly and then distributed to all salaried staff in the same proportion that their individual salary bears to the overall payroll cost. This means that everybody is getting the same [...]
Another example of recruitment – for a business manager
David Horobin at Chapel Road Orthodontics in Bexleyheath has created a job advert as part of his web site.  Click here  David writes: it’s fed by an entry in the Blog and can also be indicated from a job advert in the local press  Dental Design did the design and I modify [...]
The business referral card
 I have long been an advocate of a business card that differs in size and content from the accepted normal.Here’s an example from James Goolnik in the City of London. The objective here is for these cards to be handed to existing patients, at public speaking opportunities and in any business to business networking environment.There is [...]
Here’s a good recruitment advert created by one of our clients
John Street Dental Practice 67 John Street · Workington · Cumbria CA14 3BT · T: 01900 65217 · F: 01900 871005 An excellent opportunity has arisen for two, motivated, enthusiastic and dedicated individuals to join this long established and highly regarded private dental practice in Workington. We are a fully private practice that seeks to [...]
Orthodontic team building
Working with the team at Circle Orthodontics in a modern church hall/conference facility outside St Albans. Last day before the Easter break and a mammoth drive home tonight. I’ll tell you more about today next week. Interesting business model – 11 practices forming a producer group – about which I have written before but this is [...]
Leadership without delegation
“I don’t know how to find the right people.” Heard that before? We certainly do – on a regular basis, from clients who are struggling and overwhelmed. I spoke with a lady dental principal yesterday who provides 5 days a week of clinical dentistry and then runs her own business in the evenings and at [...]
Visibility in marketing
Andrea Lee taught me many years ago that the best marketing is always BOP: Bold Outrageous Provocative So congratulations to Ben and Paula Buffham at Park Lane Orthodontics in Reading – for getting noticed!
What to do as the recession takes hold
Whether we like it or not – the media have their teeth into this now. Heather has left court with £24 million. Britney isn’t in prison or care at the moment. Amy is out of rehab. Al Fayed has had his day in court. So there’s not much scandal about and hacks are bored. So [...]


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