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A sunny morning in Belfast

By Chris Barrow on 13 May 2008

2488235277 d921c0705e1 A sunny morning in Belfast

 

A sunny morning in Belfast, originally uploaded by coachbarrow999.

For the first time in over 7 years I am NOT staying at the Hilton and so
here I am at the excellent Radisson Hotel.

The facilities and environment are first class, including the inspired
feature of free internet access.

There is a moral here – give something really valuable free of charge as an added
value service to loyal customers.

I get quite irritated at having to pay an average £15.00 for 24 hours access
when and if my 3G data card cannot pick up a strong enough signal.

It costs the Radisson very little to provide me with Wifi during the whole
of my stay –and yet it persuades me to consider a switch for the future,
not just here in Northern Ireland but throughout the UK.

Good marketing in my opinion.

What could you do to achieve the same effect in your business?

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About the Author

Chris Barrow

13 May 2008 by Chris Barrow

Chris Barrow is co-founder of Barrow Kwong Hing Group of Companies, a private dental corporate active in independent and retail dentistry and post-graduate dental education, operating in the UK and Canada. Chris has been active as a consultant, trainer and coach to the UK dental profession for over 15 years. As a speaker he is dynamic, energetic and charismatic. In 1993 Chris moved into business coaching and became one of the first UK students at Coach University, from where he graduated as a certified coach. In 1997, he created The Dental Business School (DBS) and the development of a 12-month business coaching programme for dental practice owners and their teams, delivered to over 400 UK dental practices in the following 10 years.

 In the last 5 years Chris has acted as a Non-Executive Director, Director and Consultant to a number of dental corporates, whilst maintaining his freelance activity as a dental business coach for independent practice owners. BKH is the culmination of his past experience in the business of UK dentistry

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