Archives by date

You are browsing the site archives by date.

Ollie and Darsh

Nice new web site here for a brand new practice in central Liverpool. They need some additions – mainly pictures and video of:

  • the full team
  • the premises and
  • the patients (testimonials)
  • But that will follow as this is a new baby for the principals. Under the supervision of a cracking practice manager (Suzy Gorman), … Read the Rest

    10 common myths about hygienists and tooth whitening

    Here’s a  guest post by Dr.James Goolnik – his views not mine!   1. My defence organisation covers me to carry out whitening procedures?   Not all defence organisations are created equal. Dental Defence Union charges you double fee if you plan to carry out tooth whitening. Dental Protection does not charge you any extra. … Read the Rest

    Back on my travels

    I’ve enjoyed 2 glorious days working at or around my desk in Falmouth – a welcome change from constant travel. As well as responding to the never-ending round of emails and phone calls, its been a chance to respond to the 41 (this morning) enquiries from principals interested in the IDH Private proposition – and … Read the Rest

    Three great ideas…

    Idea 1 – The “Free Prize Draw” Book a stand at a trade fair, wedding fayre (why do they spell it that way?) or any other public event. Take along some basic information on cosmetic dentistry – tooth whitening, smile makeovers, invisible adult ortho. Make friends with a local supplier of electronics. Put a very … Read the Rest

    Practice values heading downhill?

    The well-informed phone call on Friday afternoon, to tell me that ADP were no longer buying practices (because they were funded by Kaupthing Bank) has yet to be verified by the dental press, although I have had one email from a dentist this morning indicating the same news. If accurate, I suspect the effect on … Read the Rest

    Clusters and structures

    As you may imagine, I’m in conversation with many practices at the moment – a vertical learning curve on practice valuations and on “what to look for”. This morning I wanted to share some trends I’m noticing that might be of interest. Trend 1 – size clusters:

    I am the Walrus: lessons in personal branding from The Beatles

    Go to the web site here and download the free PDF on branding – its fun to read (especially for oldies) and informative.

    Dream Implant Clinic

    I’m impressed with what Dr. Alex Jones has done, an innovative service in West Yorkshire, offering implants under GA. To take a look at the web site click here. Smart thinking – identifying a niche in the market – and doing something about it! Bet you this market is recession proof.

    Coffee in Exeter and Scots on a train

    My morning coffee in Exeter Services was served by Ivana. She achieved what I thought was the impossible. She served me a cappucino with chocolate sprinkle without making eye contact at any time during the transaction. Remarkable. I walked over to the manager and asked permission to give some direct feedback. He agreed that she … Read the Rest

    The Showcase

    I’ve been asked by Dentistry magazine to jot a few thoughts and impressions from last week’s exhibition and a train journey from Warrington to Edinburgh later today will give me ample opportunity. For now – let me say the best presented Showcase I have seen in recent years and, in my own case, the usual … Read the Rest