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KPI’s

KPI’s

KPI’s, originally uploaded by coachbarrow. What’s interesting about this poster in Harrogate Station is that they
are publishing the numbers on punctuality and reliability on a monthly
basis, with explanations and solutions. A metaphor for us all?

Busy Busy Busy

I’m just amazed at HOW busy my professional life is right now – and that’s a reflection of what’s going on in the UK dental market I suppose. Is there fear and anxiety? Yes there is. How do I know that? Because my network is telling me that:

  • Hygiene books are gappy
  • Discretionary spending is … Read the Rest
  • Hygiene attendance

    The first manifestation of recession in a general dental practice can be a gappy book for the hygienist. In fact a dentist emailed me overnight to ask “what should I do?” The solution to getting a hygienists book full is always the same around the country: 1. get the patients on a membership scheme, so … Read the Rest

    We are The Borg

    We are The Borg

    We are The Borg, originally uploaded by coachbarrow. We sleep fitfully. We eat poorly. We rest rarely. We look dazed and dehumanized. We are wondering what the meaning of life really is. We carry Blackberrys. We drive. We communicate. We deliver. We fill in forms. We check in. We check out. … Read the Rest

    Blu-tak

    Blu-tak

    Blu-tak, originally uploaded by coachbarrow. How I hate to see signage stuck on walls with Blu-tak or tape. Cheap, nasty and off-brand. Every time.

    Validation

    What follows is 16 minutes and 23 seconds of pure, unadulterated, cheesy pleasure. A movie sent to me by my friend Joerg Weisner and all about the power of a smile. Settle back with a cuppa sometime and watch:

    Travel

    Travel

    Travel, originally uploaded by coachbarrow. After driving up to Bristol last night it was an early alarm to catch
    the 7:00 Easyjet flight to Glasgow, where I will be working for the
    next 24 hours. I have a rosy glow from a perfect weekend plus yesterdays ManU victory
    Read the Rest

    Tengu sings Pavarotti

    Just to answer any further questions about Tengu – here he is in action.

    Tengu!

    Tengu!

    Meet Tengu. You can read more about him here. He’s my new best friend and proof that I have finally lost my mind. If you would like to lose your mind too, you can order your own Tengu from Chemical Records in Bristol. Tengu and I are enjoying my iTunes selection – in fact he … Read the Rest

    Cafe Nero in Falmouth

    Cafe Nero in Falmouth

    Wandering lonely as a cloud along Falmouth high street this morning I realised that putting a large poster in your window that announces “SALE!” is of absolutely no use whatsoever. Why? Because probably 75% of the shop windows were proclaiming exactly the same message. And a few have closed down since Christmas - Woolworth, of course, … Read the Rest