Building your own business in a recession
It was lovely to see this video from our friends and former neighbours Tom and Nicky Grant – proof that with passion, a good idea and skill you can succeed in any economic climate. There is a metaphor here also for any independent dental practice owner who is worried about future competition from corporates and [...]
Understanding the math
Question from a client this morning: “My lab fees are 14% of sales and I’m pretty sure I am his biggest customer – should I be asking for a discount?” My response: Your overall net profit before tax is 37% (by the way – this a bloody good result). So, for every £1000 of dentistry [...]
Opportunity
I’m looking for a world-class associate – absolutely full of vim and vigour – who is looking for a career pathway working full-time for a top practice in the South of England. Clinical experience is irrelevant – but an open-mind, willingness to learn, a sense of humour and an Olympic work ethic are essential. Competitive [...]
Values based selling
Here’s 9 minutes of me explaining the concept of “values based selling”.
Taking the initiative
I love the way Paul Mandon-Gassman takes the lead every time there is a special day in the calendar.
Chris Barrow’s week of Twitters
here we go…. 5 days full on. # Does volcanic ash create a gappy appointment book? Thankful to be in my car all of this week. # Around about NOW the announcement of IDH's new CEO. Very exciting and inspirational. Watch the press. # I'm having a bloomin' great day…… # 04:45 – wide awake [...]
Branding in dentistry
James and I have been collaborating on-line via iWork 09 on the creation of today’s NEW presentation to an audience of over 80 people in central Birmingham. Since agreeing to this project, we have met once (what seems a long time ago) to agree the broad outline using a mind-map. From there, using Keynote and [...]
The new CEO at IDH
After creating a bit of a tease on Monday, I can now report on the appointment of a new CEO for Integrated Dental Holdings from July 2010. Richard Smith has spent the last 5 years with Lloyds Pharmacy assuming responsibility, as Managing Director, for 17,000 staff working across 1700 branches and sales in excess of [...]




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