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Check out DentalNurseNetwork

Check out DentalNurseNetwork

Hygienists who hurt

“Dear Chris,

When dealing with other team members I am always careful about “treading on their toes”. Everyone is a professional in their own right, and as such I believe they are entitled to their own opinions on the best way to work and handle patients. I note that coming from up … Read the Rest

Spam and phishing

It seems amazing to me that, even in this day and age, I can still get the occasional email that slips through my spam filter and tries to sell me Viagra, asks for my banking details or offers some dodgy overseas financial deal. Its a pleasure to report that I have no need for any … Read the Rest

Chris Barrow’s week of Twitters

  • What follows a lovely walk? The ironing – boo! But later I'm taking Annie B out for a special supper….. #
  • Today's "to do" list is longer than the page in my planner – I'll need to do the right things right. #
  • anybody out there know a gardener and a cleaner to … Read the Rest
Karen Jones on the telly!

Karen Jones on the telly!

Some long-standing members of the CB tribe will recall my business manager of 10 years ago, Karen Jones. Here she is on BBC 2’s new series “Cracking Antiques” enjoying a makeover in one the rooms of her home. Nice to see her again after all the years. CLICK HERE if you have 30 minutes to … Read the Rest

Brilliant instant marketing

Brilliant instant marketing

In the world of brilliant, instant, up to the minute, relevant marketing. This email, received at 15:30 – should win a prize at the marketing Oscars. Sheer genius.

Are you any different?

Are you any different?

I remember Andrea Lee teaching me many years ago that if I wasn’t “bold, outrageous and provocative” then the alternative was to be invisible in the noise. Same for you. There just HAS TO BE something different about:

  • your brand
  • your message
  • your environment
  • your people
  • your language
  • your brand standards
  • your … Read the Rest
Ask me about it

Ask me about it

Here is a great blog post from the team at Blueapple – really using their initiative and thinking like professional retailers. ‘I have a dental implant’. Ask me about it. Let’s be honest, the beauty of the latest and most sophisticated dental treatments is that it is almost impossible to tell when someone has had … Read the Rest

Heaven?

Heaven?

After posting an audio blog about Hotel Chocolat yesterday, I was contacted by Barbara Thankappan who pointed out the delights available at Muffin Heaven. CLICK HERE Babs writes: “I came across this company at the Exeter Food & Drink Festival and thought they were superb as a ‘different’ gift idea for referring dentists, patients or … Read the Rest

Not good enough

Not good enough

We have visited Rick Stein’s new fish and chip shop in Falmouth twice before, both times for the traditional “fish supper” – and have loved it. They have to be possibly the most expensive fish and chips in the UK – but avid readers will know that its about “the experience” and not what’s on … Read the Rest