By Chris Barrow on 23 September 2010
One of the services that I offer is to attend Study Club meetings for those of you who accept referrals from other dentists. This week I enjoyed the company of my friends Marcus and Louise Spry at Fresh Dental Care and took part in what can only be described as a ‘robust conversation’ with visiting GDP’s … Read the Rest
Posted in Building a Business, Coaching, Marketing, Speaking | Tagged 21st Century Dentistry, Blueapple, Chris Barrow, Dental Business Club, Fresh Dental Care, referrals, Smile Spa |
By Chris Barrow on 23 September 2010
Here are some questions that you would do well to answer positively – or get some help if you want to avoid being left behind: 1. Do you have a practice website? Sadly and incredibly, it is still necessary to ask this question. For reasons that will shortly become obvious, it is essential and not … Read the Rest
Posted in Marketing, technology | Tagged 21st Century Dentistry, Chris Barrow, Dental Business Club, social media |
By Chris Barrow on 22 September 2010
General Dental Practitioner with wide experience of NHS and Private is looking for a new position. Has been in the Private sector for last +5 years and is dedicated to provide the highest standard of care and quality treatment as well as keeping up to date with the latest advances within dentistry. Has a very … Read the Rest
Posted in Industry Adverts | Tagged classified, industry adverts, job vacancies, part time role |
By Chris Barrow on 22 September 2010
As you know, the theme of this week’s social media broadcasts is the huge subject of marketing and, as the week progresses, we will be reminding you of some of the relevant information from our archive and also trying to freshen things up with a few new ideas. If somebody asked me what has been … Read the Rest
Posted in Blogging, Building a Business, Marketing, Productivity Tools, Team building, technology | Tagged 21st Century Dentistry, Chris Barrow, Dental Business Club, patient communication, social media |
By Chris Barrow on 21 September 2010
I’d love to hear your thoughs and ideas on the the question below: When introducting botox in your practice, what percentage do you pay your Associates, Therapists and Hygienists for administering these treatments?
Posted in Building a Business, Financial | Tagged 21st Century Dentistry, Botox, Chris Barrow, Cosmetic dentistry, DBC Mastermind, Dental Business Club, remuneration, team |
By Chris Barrow on 20 September 2010
Join me and take a trip down memory lane to look at how the visibility of all dental practices has evolved in the last 15 years.
- 1992 – A brass plaque and a single line in Yellow Pages. Remember the days when the GDC took the view that advertising was bringing the profession into … Read the Rest
Posted in Building a Business, Marketing | Tagged 21st Century Dentistry, branding, Chris Barrow, Dental Business Club, patient communication |
By Chris Barrow on 19 September 2010
Posted in Blogging |
By Chris Barrow on 18 September 2010
Stephen Hudson is a practice owner working ‘Up North’ in Chesterfield. He qualified in 1995, and bought his present NHS practice in 2000. Despite losing an associate late 2001, between 2001 and 2005 has seen the practice gross increase roughly 20% year on year. In 2001 he gained MFGDP and in 2005 he completed a … Read the Rest
Posted in Coaching, Dentistry | Tagged blogs, industry adverts, NHS dentistry |
By Chris Barrow on 17 September 2010
This testimonial came from one of the DBC clients, Ollie and Darsh and remains one of my favourite accounts of how a patient’s life is transformed by excellent dentistry matched by remarkable customer service. I applaud the writing style – but perhaps more importantly, the story from the patient’s perspective is a lesson for us … Read the Rest
Posted in Customer Relationship Management, Customer service | Tagged 21st Century Dentistry, Chris Barrow, DBC Mastermind, Dental Business Club, Ollie&Darsh, patient feedback, world class customer service |
By Chris Barrow on 15 September 2010
This was what I once told a client, a dentist who is very experienced at initial consultations for referred, high-value treatment plans who always concluded said consult with a request for the patient to book their first appointment. Any experienced sales psychologist will know that this request was what is known as an “assumptive close” … Read the Rest
Posted in Customer Relationship Management | Tagged 21st Century Dentistry, Chris Barrow, Dental Business Club, Dental Coaching, patient communication, sales conversations |