By Chris Barrow on 31 March 2011
There is no such thing any more. “Private dentistry” is reputedly delivered by: corporates supermarkets retailers so, if you are going to positively differentiate yourself in the market you MUST describe yourself as an “Independent dental practice” or “an independent dentist” which means you are free to evolve and deliver your own brand of customer [...]
Posted in Coaching, Customer service, Dentistry, marketing, strategy and vision | Tagged 21st Century Dentistry, business development, Chris Barrow, Dental Business Club, Dental Coaching, world class customer service |
By Chris Barrow on 31 March 2011
I recently wrote an article entitled ‘Deconstructing Brands’ for Private Dentistry – here is a link to it PD Jan Barrow
Posted in Dental Business Club, marketing | Tagged 21st Century Dentistry, branding, Chris Barrow, Dental Business Club, inspiration |
By Chris Barrow on 30 March 2011
I need some feedback quickly. I’m working with a client who operates the “HMA” system (healthy mouth assessments) – hygienist sees patient and dentist pops in to assess – you know the gig. Question – what’s the optimum time for the hygiene appointment? 20 minutes nurse assisted? 30 minutes? 40 minutes? 45 minutes? There seem [...]
Posted in Dentistry | Tagged 21st Century Dentistry, business development, Dental Business Club, dental hygienist, world class customer service |
By Chris Barrow on 30 March 2011
Here is a link to the latest Bridge2Aid newsletter where you can read about the latest developments of this incredible charity. I think we can all do with some good news! B2AFeb2011-NewsFINAL
Posted in Dental Business Club | Tagged Bridge2Aid, Chris Barrow, dental charity, inspiration |
By Chris Barrow on 29 March 2011
High earnings potential with great work/life balance in one of Europe’s most successful and dynamic referral practices, Crescent Specialist Dental Care. Join us in the big city between Dartmoor and the Ocean! For more details contact Debbie Hutchinson (Practice Manager) 01752 222444 Debbie@bettersmiles.co.uk
Posted in Industry Adverts | Tagged classified, industry adverts, recruitment, team |
By Chris Barrow on 29 March 2011
January DBC Prizewinner: Alastair Kennedy – iPod shuffle Gaskell Avenue Dental Practice Where are you based? I am based in Knutsford, Cheshire. I studied dentistry at Manchester, graduating in, and practicing since 1979. How did you first hear about Chris Barrow? Chris did an entertaining evening for Phil Broughton at The Mall [...]
Posted in Dental Business Club | Tagged Chris Barrow, Dental Business Club |
By Chris Barrow on 28 March 2011
Question: Would you offer a lifetime warranty on some of your work (free repairs) PROVIDED patients turned up for their hygiene and check-ups on time and in a regular fashion? I’m thinking of ways to lock in patient loyalty – and also patient attendance when we have snow, super-moons, sunspots and all the other [...]
Posted in building a business | Tagged 21st Century Dentistry, business development, Chris Barrow, DBC Mastermind, Dental Business Club, dental hygienist, patient communication, strategic planning, world class customer service |
By Chris Barrow on 27 March 2011
Just completed a 21.01 mi run – Oh yes… http://rnkpr.com/aha0um #RunKeeper # Three days, 26 hours of sleep, no alcohol – now that's what I call feeling great on a Monday morning. # Cleaned 149.83 GB with #CleanMyMac from @macpaw http://macpaw.com/t # Just completed a 3.40 mi run with @runkeeper. Check it out! http://rnkpr.com/ahcjc0 #RunKeeper [...]
Posted in Blogging |
By Chris Barrow on 25 March 2011
January DBC Prizewinner: Shaid Hussain – iPod Nano Dentistry student at Peninsula College of Dentistry How did you first come across the Dental Business Club website? I am a third year student based at the Peninsula College of Dentistry in Plymouth. It was while I served on the BDA student executive that I [...]
Posted in marketing | Tagged 21st Century Dentistry, business development, Dental Business Club, inspiration |
By Chris Barrow on 24 March 2011
The following is an excerpt from Sital Ruparelia’s latest newsletter INSIGHT “Life is a series of mountains, valleys and missiles” This is a lesson I learned from my first Business Coach, Chris Barrow To paraphrase Chris: Mountains: Are the moments when we feel on top of the world. When everything is going really well. – When [...]
Posted in building a business, strategy and vision | Tagged business development, Chris Barrow, entrepreneurialism, personal growth, recruitment |