By Chris Barrow on 31 July 2011
Just completed a 7.50 mi walk – Achilles fixed, yippee! http://rnkpr.com/aqk05h #RunKeeper # well that's Harry Potter over and done with # OS X Lion issues to watch out for http://post.ly/2cjR9 # That was a long drive… (@ Copthorne Hotel) http://4sq.com/qsOa4e # Day all done (@ Hilton Hotel) http://4sq.com/q8S0A4 # A day with the sales [...]
Posted in Blogging |
By Chris Barrow on 29 July 2011
1. She has no fear 2. She is very young to be running her own business 3. She grew her business by 100% between years 1 and 2 4. She grew her business by 50% between years 2 and 3 5. She will grow her business by 100% in 2012 6. She takes lots [...]
Posted in building a business, Coaching, Customer Relationship Management, Dental Business Club, Leadership, strategy and vision | Tagged 21st Century Dentistry, business development, Chris Barrow, Dental Business Club, inspiration, team, treatment coordinator, world class customer service |
By Chris Barrow on 27 July 2011
The response to the blog and vlog posts on our new retail dentistry opportunity has been very encouraging – plenty of emails and calls to work on – but there is always room for more – so if you know someone (or are someone) who would like to be “in” at the start of the [...]
Posted in building a business, Dental Business Club, strategy and vision, time management | Tagged 21st Century Dentistry, business development, Chris Barrow, Dental Business Club, inspiration, strategic planning, world class customer service |
By Chris Barrow on 25 July 2011
I’ve been teasing you for some time now on a new venture that will change the face of UK dentistry. The starter flag is down and I’m now looking for young dentists who want to become involved in their first ownership venture with a new, unique and innovative business partner, working in conjunction with [...]
Posted in building a business, Dentistry, strategy and vision | Tagged 21st Century Dentistry, business development, career development, Chris Barrow |
By Chris Barrow on 25 July 2011
Back on 23rd March 2010 I featured in this blog a letter that had been used by Penistone Dental Care to reactivate dormant patients. See here I was chatting to a client last week who has been using a version of the letter this year and reported that a good number of patients had [...]
Posted in building a business, Customer Relationship Management, Dental Business Club | Tagged 21st Century Dentistry, business development, Chris Barrow, Cosmetic dentistry, patient communication, world class customer service |
By Chris Barrow on 24 July 2011
And now a 6 hour wait (@ Terminal 2B w/ 2 others) http://4sq.com/oeYFix # Well, sort of home…not back in Falmouth until Friday night but we are back in the UK http://4sq.com/qGu9Xc # A day of emails, phone calls and meetings at Cadbury House in Somerset # Time to thank Cadbury House Hotel for a [...]
Posted in Blogging |
By Chris Barrow on 21 July 2011
I enjoyed a working lunch yesterday in a very pretty Cotswolds pub and hotel. The car park was occupied by Aston Martins and 911s. Inside, the diners were affluent middle-aged men, couples and a smattering of younger folk. I would say the average age was 50. Classic baby-boomer territory – even parents [...]
Posted in building a business, Customer Relationship Management, Dental Business Club | Tagged 21st Century Dentistry, business development, Chris Barrow, Dental Coaching, patient communication, social media, world class customer service |
By Chris Barrow on 20 July 2011
A winning business demonstrates three characteristics: • a positive SPIRIT • a visionary STRATEGIC PLAN and • a set of TACTICS All three must be in evidence. SPIRIT + STRATEGIC PLAN – TACTICS = CHAOS (systems failure at every level) SPIRIT – STRATEGIC PLAN + TACTICS = LOTS OF ACTION BUT NO DIRECTION (ladder up [...]
Posted in building a business, Dental Business Club, Leadership | Tagged 21st Century Dentistry, business development, Chris Barrow, Dental Coaching, inspiration, world class customer service |
By Chris Barrow on 19 July 2011
We have witnessed an unusually wet week in Northern Italy – including three days of thunderstorms, lightning and torrential rain. Arriving in Como last Wednesday we settled in a small piazza for lunch and, within minutes, were approached by a chap selling roses (“for the lady”) and toy rabbits (the furry kind – please..). [...]
Posted in Customer service, Dental Business Club, Dentistry, Ethical selling | Tagged 21st Century Dentistry, patient communication, selling |
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