Emergency clinic needed
Can anyone help me with this query from a client: I need a trustworthy, London-based out-of-hours emergency number/clinic to put on our answer machine for patients in emergencies for evening/weekends/holidays. Can you recommend any?
Chris Barrow’s week of Twitters
Oh dear. Well breakfast with Ash was fun # Just woke up. Crazy dream. City beat United 1-6 at Old Trafford. How ridiculous. # For all who were at The Showcase – those one-day weekends really hurt don't they? # Just completed a 3.12 mi run – A start. http://t.co/CQYC20kz #RunKeeper # In conversation with [...]
Patient newsletters
I’m a great believer in sending patients information by internet nowadays – save paper and use technology – after all, most of us have a mobile phone, many have smartphones and the world of social media just keeps on growing. Nonetheless, there are going to be some who will still appreciate the printed variety – [...]
The Sparkle
Sometimes there are people in your business who have that “sparkle”. The little something extra that makes them shine. I met two of them yesterday. One was an apprentice dental nurse and TCO aged 19. The other was a waitress in a country pub who was possibly over 60 years old. They both “sparkled”. There [...]
Appreciation
If you were following my social media updates yesterday, you will have noticed a busy thread on the subject of training versus appreciation. I suggested that team members who couldn’t do the job required training – and that those who wouldn’t do the job required appreciation. A predictable mini-tornado followed, with strong views expressed (take [...]
BDA seminar on finances
Hi Chris, It was good to see you at the NEC and having the opportunity to discuss clients and the future. Something we should have mentioned on Friday was our forthcoming seminar at the BDA (Friday 4th November). We are currently in the process of doing some of our own promotion for this and wondered [...]
The Numbers
You just HAVE TO know your numbers: Profit & Loss for the last month and 90 days Key Performance Indicators lab materials staff marketing net profit Productivity average daily production for all fee-earners Profitability operating costs per surgery per day individual profitability of every fee-earner Marketing spend on each activity return on investment Lead conversion [...]
Chris Barrow’s week of Twitters
Barnsley today. Practice financial analysis in the morning and marketing this afternoon. # Back to the glamorous lifestyle (@ McDonalds) http://t.co/CfpKYQL8 # I'm at Tankersley Manor Hotel (Church Ln, Tankersley, Barnsley) http://t.co/2S7l6vX6 # I just reserved my @everyme username! http://t.co/gUbFizm3 # Based at home today for the first time in ages. Phillippa up for a [...]
Heart Your Smile
Campaign for positivity launches in UK dentistry Heart Your Smile sparks inspiration revolution among dental professionals United Kingdom (October 2011): Heart Your Smile, a campaign to boost confidence in the UK dental profession will launch at the BDTA Dental Showcase on 21 October 2011. A manifesto for change will be revealed by James Goolnik, in [...]
RSS 2.0
Email
