Polyfilla patients
Interesting case study:
Cosmetic dentist has average daily production of £3000.
Usually sees 8 patients a day.
Hires a new receptionist and doesn’t have the time to train her – she arrives from a big family maintenance practice.
Three months later I am querying why the principal’s average daily production is … Read the Rest
Chris Barrow’s week of Twitters
- I'm at Aeropuerto de Barcelona-El Prat (BCN) (Ctra. de El Prat de Llobregat, El Prat de Llobregat) w/ 6 others http://t.co/nqErKhQl #
- I'm at Terminal 3 (LHR Airport, Hounslow) w/ 6 others http://t.co/yctqvVwE #
- First meeting of a busy week. Very nice place. (@ Four Seasons Hotel London at Park Lane) http://t.co/N7ZbjNjU #
Hospitality
I had an interesting conversation over lunch yesterday with a lady whose career began in India, working for various hotel groups. She mentioned that her background was in the “hospitality” sector and that really made me pause for thought. We throw the term “customer service” around all the time – requesting improvements from our dental … Read the Rest
DBC weekly job blog
- Dental Practice Manager – Hereford
One of the UK’s most ambitious dental groups is looking for a Practice Manager to join dental practice. We are a high end private practice offering state of the art treatments in a luxury setting. We offer advanced cosmetic dentistry, dental implants, orthodontics and specialist services. Please view … Read the Rest
The Gappy Book
Part of my job is to spot trends. Sometimes to deliver tough love. Like the dentist who sent me (overnight) the design for his new website – and it’s crap. I have to tell the truth. So here’s my report this week. I’m getting emails and phone calls from all over the place to say……. … Read the Rest
Synchronicity
Last night I fell into bed at midnight with a wee dram of Ardbeg Corryvreckan, courtesy of the MacEachens. Sometime during the night my iPhone pinged as I’d forgotten to turn off the wifi. What I thought I did was turn off the wifi. What I actually did was turn off my 05:00 alarm. … Read the Rest
Exciting times
Yesterday was a red letter day – even for me. I’m privileged to lead a life that many would find exhausting (including me!) and it certainly takes its toll in the body, mind and spirit department. But let me share with you if you will:
- Breakfast at the amazing Four Seasons Hotel on Park … Read the Rest
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(@ChrisBKH) (@ChrisBKH) said 
Richard Hughes said 
chas lister said