By Chris Barrow on 29 December 2011
Story number one – Wednesday 21st December 2011 My home phone rings: “May I speak with the owner of the telephone contract please?” “Why?” “Am I speaking with the owner of the telephone contract?” “Who are you?” “We are Kingfisher Communications and I would like to speak with the owner of the telephone contract please” [...]
Posted in building a business, Chris Barrow, Customer Relationship Management | Tagged business development, dentistry, fun, marketing |
By Chris Barrow on 28 December 2011
QUOTE As I haven’t been offered a place yesterday, does that mean I will not be getting one at all? As being one of those who were very dissatisfied with the whole process from the beginning, I think it is sad that now a lot of people who complained and expressed concerns will now sit [...]
Posted in Chris Barrow, Dentistry | Tagged job vacancies, recruitment |
By Chris Barrow on 27 December 2011
QUOTE: I have to say I found the whole recruitment process a shambles, and completely unfair. I was in the first session to be interviewed in the XX (location withheld) centre, by the afternoon most applicants knew the questions that were in the bank, the clinical skills one having not changed in the two days of interviewing. [...]
Posted in Chris Barrow, Dentistry | Tagged recruitment |
By Chris Barrow on 26 December 2011
Community – you have to create a “tipping point” of at least 1000 followers – no matter what it takes – request that people to follow you with posters, business cards and QR codes – most of all with personal invitations Conversation – once they do follow you, engage them in a continuous, relevant and [...]
Posted in building a business, Customer Relationship Management | Tagged 21st Century Dentistry, business development, inspiration, marketing, patient communication, social media |
By Chris Barrow on 25 December 2011
The sheer unadulterated pleasure of a week working at my desk and starting at 08:00 each day # Over 25,000 unique visitors to the DBC web site in 2011 – thank you @krishanjoshi and team at Dental Focus # Meetings this a.m., phone calls this p.m. and evening, puppy keeping @AnnieBee69 awake at night – [...]
Posted in Blogging |
By Chris Barrow on 21 December 2011
I get a text message yesterday from 07770 555300 (no name) saying: “I am under the impression that bankruptcy discharged or otherwise has a statistical chance of successful business practice pertinent to your blog” Quite apart from the grammar not making sense – no other comment. I text back asking the sender to identify themselves [...]
Posted in Coaching | Tagged Dental Coaching, dental financial planning, NHS dentistry, relationships |
By Chris Barrow on 21 December 2011
Imagine, if you will, that you have an A-Board that advertises your best offers. Whenever you have a bright idea: free implant consults half-price whitening same day veneers same day crowns invisible ortho new patient assessments with a TCO Children’s Days Charity events members evenings special offers limited time promotions In fact, any campaign…. [...]
Posted in building a business, Customer service, Dentistry, strategy and vision | Tagged 21st Century Dentistry, Dental Business Club, Dental Coaching, industry adverts, inspiration, patient communication |
By Chris Barrow on 20 December 2011
Click here to read as turning-page ezine Click here to download pdf happy reading! CB
Posted in building a business, Chris Barrow, Coaching, Customer Relationship Management | Tagged business development, inspiration |
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