Business manager recruitment letter

Dear Patient:

AN OPPORTUNITY FOR SOMEONE THAT YOU KNOW?

As XXX Street Dental Practice continues to grow, a new post of Business and Development Manager has been created and we are writing to enquire as to whether you know of any individual who would be suited to this role.

The Business and Development Manager will ensure that all non-clinical aspects of the practice i.e. the business of dentistry, is managed so that Dr A and Dr F are free to concentrate on clinical issues and overall strategy.

The duties will include:

Practice Finance, including day-to-day accounting and wages.

Financial Planning and reporting

Prepare monthly spreadsheets and financial information, including Key Performance Indicators, and present to Dr A and Dr F monthly

Liaising with Accountant, Bank, Insurers and Solicitors

Supervising the Business Development of the practice.

Practice Organisation

90 day reviews of planning

Review and develop current brand standards

Produce and maintain the Practice Operating Manual

Property Management – including maintenance, security and upgrading

Human Resources personnel development and appraisal interviews

Organise and chair staff meetings

Planning and organization of staff training days and outings

Compliance with Health and Safety, Employment, and other regulations

Marketing – external and internal – and strategic planning

Prepare marketing material – welcome pack, business cards, thank you cards, end of treatment letters, newsletter

IT and Technology management

Other duties as required

Flexibility and initiative is important and it is not beyond the Business Manager to change a light bulb if required.

The person suitable for this position must have a great deal of flexibility and realise that the job description is an outline of a position which is new and evolving and will make the job description a work in progress, until fine tuned. The outline of the job will change as the practice develops.

The key words for those accepting this challenge are honesty, reliability, spreadsheets, drive, energy, flexibility, change , attitude, integrity – all of which will be necessary.

No prior experience of Dentistry is required.

Good numeracy and excel skills are essential and a background in business desirable.

The candidate must have high levels of self esteem and low levels of sickness, be willing to undergo external training, be able to lead and motivate a first class practice team.

Communication with staff, referrers, patients and support networks is essential and you must therefore be an articulate and effective communicator and professional in dealing with these groups in order to represent our practice.

An attractive remuneration will be negotiated.

If you know of any individual who would relish this opportunity, please ask them to contact us on

01234 5678910.

Yours Sincerely