Chris Barrow
Practice Plan and Culture
I’ve already used social media to express my thanks to Practice Plan for inviting Annie and I to our 4th Club Weekend and making us so welcome. The Melia Villaitana in Benidorm was a lovely resort and business hotel, far away from the fleshpots on the coast – the gala dinner on the Saturday … Read the Rest
The flight that nearly didn’t…
Last week I had two marvellous days in Northern Ireland as a business coach for lovely people. On Thursday I had a late flight from Belfast Intl to Manchester – and a very early start on Friday morning to attend the Practice Plan Club Weekend in Alicante. Our Easyjet flight on Thursday leaves … Read the Rest
Appointment book management
1. the clinicians who see the most patients generate the lowest profitability 2. the clinicians who see the fewest patients generate the highest profitability 3. the Pankey “corridor of profitability” proposes that the clinicians who deliver 24-27 hours per week are the most profitable – more hours than 27 and profits decline … Read the Rest
Pictures paint a thousand words
Is there ANY reason why – in every surgery – you would not have
- a high quality SLR camera with instant uplink?
- digital x-ray?
- intra-oral cameras with instant uplink?
The most important piece of equipment in a 2012 dental or hygiene/therapy surgery? A 42-inch plasma screen. Then a conversation with every … Read the Rest
So you want to open your own private squat, do you?
First things first – if you are going to succeed with a private squat (and I mean really succeed) you will need:
- £250,000 to get to the ribbon cutting stage
- £150,000 working capital for the first three years
- Work 12 hours a day, 5 days a week, work harder then you have ever worked
Ready to impress
I have to admit that I have written this blog post before. Every time I walk into a Pret a Manger I am impressed with their dedication to detail and focus on customer service. During the BDA Conference Jon B and I had breakfast at the Pret in Spinningfields, Manchester and, as always, the atmosphere … Read the Rest
Industry alert: upcoming event
The Business of Dentistry Practice Managers’ Conference by Practice Plan will be held on 14 June. Speakers include Sheila Scott, Laura Horton, Emma John and Keith Hayes. An ideal event for any practice manager!
BoD PMConference_A4 v3
Apple customer service
The Macbook Pro is back from Apple ER and, courtesy of Jon Barrow, fully restored. I’ll be investing some time over the next 10 days in restoring some of the apps that didn’t make the journey, creating a new back-up on Time Capsule and having a good old tidy of the hard drive. … Read the Rest
Good example of marketing your practice
Stafford Street Dental, based in central Edinburgh, have been coaching clients on and off for years and I have been delighted to work with Principals Yann and Gilly Maidment as they have developed a beautiful property, lively and talented team and an award-winning business. They recently celebrated their 25th year and made best use … Read the Rest
Great example of a practice website
Every now and then I see a new dental web site that ticks many of the boxes in terms of attracting new patient enquiries. Bearing in mind my post at the end of last week on what’s needed on your home page, check out this new site from Stuart Bright and the team at … Read the Rest
RSS 2.0
Email
(@ChrisBKH) (@ChrisBKH) said 
Richard Hughes said 
chas lister said