By Chris Barrow on 26 January 2012
My name is Karen Coates and I am Dental Advisor for The British Dental Health Foundation and as you are probably aware, we provide resources for the profession and other organisations to help to raise awareness of oral health matters. We would love to be able to increase the amount of resources that we produce [...]
Posted in Dentistry, Industry Adverts | Tagged dental education, patient communication |
By Chris Barrow on 17 January 2012
At the Dentistry Show this year, Bridge2Aid has come up with a nifty promotion in which everyone wins. The winner of the postcard challenge will be sponsored by the Dentistry Show to go on one of Bridge2Aid’s 13 day programmes in Tanzania. It’s a great opportunity to give back and see a beautiful part of [...]
Posted in Dentistry, Industry Adverts, marketing | Tagged Bridge2Aid, dental conferences, fun, giving, inspiration, volunteering |
By Chris Barrow on 28 December 2011
QUOTE As I haven’t been offered a place yesterday, does that mean I will not be getting one at all? As being one of those who were very dissatisfied with the whole process from the beginning, I think it is sad that now a lot of people who complained and expressed concerns will now sit [...]
Posted in Chris Barrow, Dentistry | Tagged job vacancies, recruitment |
By Chris Barrow on 27 December 2011
QUOTE: I have to say I found the whole recruitment process a shambles, and completely unfair. I was in the first session to be interviewed in the XX (location withheld) centre, by the afternoon most applicants knew the questions that were in the bank, the clinical skills one having not changed in the two days of interviewing. [...]
Posted in Chris Barrow, Dentistry | Tagged recruitment |
By Chris Barrow on 21 December 2011
Imagine, if you will, that you have an A-Board that advertises your best offers. Whenever you have a bright idea: free implant consults half-price whitening same day veneers same day crowns invisible ortho new patient assessments with a TCO Children’s Days Charity events members evenings special offers limited time promotions In fact, any campaign…. [...]
Posted in building a business, Customer service, Dentistry, strategy and vision | Tagged 21st Century Dentistry, Dental Business Club, Dental Coaching, industry adverts, inspiration, patient communication |
By Chris Barrow on 19 December 2011
It wasn’t supposed to be like this. When you qualified from Dental School they didn’t tell you about the stress some of you would face. They didn’t tell you about the high suicide rate. They didn’t warn you about the treadmill, about burnout and about how dealing with Bureaucrats can sometimes feel like bashing [...]
Posted in Chris Barrow, Dentistry, Ethical selling | Tagged 21st Century Dentistry, giving, industry adverts, inspiration, relationships |
By Chris Barrow on 25 November 2011
Dental Business Club clients, Elmsleigh House, in Surrey are running a very clever campaign that combines two of my favourite things: social media and Bridge2Aid. Visit the practice page here http://www.facebook.com/ElmsleighDental and for every person that likes their page they will donate £2 towards Bridge2Aid with the ultimate goal of raising £2500, the amount required [...]
Posted in Dental Business Club, Dentistry | Tagged 21st Century Dentistry, branding, Bridge2Aid, Dental Business Club, fun, giving, inspiration, patient communication, social media |
By Chris Barrow on 15 November 2011
On Thursday it will be three weeks until the ITI UK and Ireland Congress will begin at the BT Convention Centre in Liverpool bringing together some of the best-known names in Implant Dentistry with a fantastic programme for the whole dental team. Ken Hebel will be arriving from Canada to provide inspiring lectures on marketing [...]
Posted in building a business, Clinical excellence, Dentistry, Industry Adverts | Tagged 21st Century Dentistry, clinical skills, clinical training, implants, industry adverts, team |
By Chris Barrow on 28 October 2011
Q: “I suppose I’m paying for all this new decoration and branding?” A: “Yes, you are – and we are very proud of what we are doing to improve the practice – thank you.” Q: “Are you taking on NHS patients?” A: “We do not currently have any availability of NHS treatment (other than for [...]
Posted in Coaching, Dentistry | Tagged 21st Century Dentistry, business development, Chris Barrow, Dental Business Club, Dental Coaching, dental financial planning, dentistry, inspiration, patient communication, strategic planning, world class customer service |
By Chris Barrow on 27 October 2011
Sometimes there are people in your business who have that “sparkle”. The little something extra that makes them shine. I met two of them yesterday. One was an apprentice dental nurse and TCO aged 19. The other was a waitress in a country pub who was possibly over 60 years old. They both “sparkled”. There [...]
Posted in building a business, Coaching, Customer service, Dentistry, marketing, sales, Team building | Tagged 21st Century Dentistry, fun, inspiration, regulations, sales conversations, world class customer service |
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