By Chris Barrow on 19 December 2011
It wasn’t supposed to be like this. When you qualified from Dental School they didn’t tell you about the stress some of you would face. They didn’t tell you about the high suicide rate. They didn’t warn you about the treadmill, about burnout and about how dealing with Bureaucrats can sometimes feel like bashing … Read the Rest
Posted in Chris Barrow, Dentistry, Ethical selling | Tagged 21st Century Dentistry, giving, industry adverts, inspiration, relationships |
By Chris Barrow on 25 November 2011
Dental Business Club clients, Elmsleigh House, in Surrey are running a very clever campaign that combines two of my favourite things: social media and Bridge2Aid. Visit the practice page here http://www.facebook.com/ElmsleighDental and for every person that likes their page they will donate £2 towards Bridge2Aid with the ultimate goal of raising £2500, the amount required … Read the Rest
Posted in Dental Business Club, Dentistry | Tagged 21st Century Dentistry, branding, Bridge2Aid, Dental Business Club, fun, giving, inspiration, patient communication, social media |
By Chris Barrow on 15 November 2011
On Thursday it will be three weeks until the ITI UK and Ireland Congress will begin at the BT Convention Centre in Liverpool bringing together some of the best-known names in Implant Dentistry with a fantastic programme for the whole dental team. Ken Hebel will be arriving from Canada to provide inspiring lectures on marketing … Read the Rest
Posted in Building a Business, Clinical excellence, Dentistry, Industry Adverts | Tagged 21st Century Dentistry, clinical skills, clinical training, implants, industry adverts, team |
By Chris Barrow on 28 October 2011
Q: “I suppose I’m paying for all this new decoration and branding?” A: “Yes, you are – and we are very proud of what we are doing to improve the practice – thank you.” Q: “Are you taking on NHS patients?” A: “We do not currently have any availability of NHS treatment (other than for … Read the Rest
Posted in Coaching, Dentistry | Tagged 21st Century Dentistry, business development, Chris Barrow, Dental Business Club, Dental Coaching, dental financial planning, dentistry, inspiration, patient communication, strategic planning, world class customer service |
By Chris Barrow on 27 October 2011
Sometimes there are people in your business who have that “sparkle”. The little something extra that makes them shine. I met two of them yesterday. One was an apprentice dental nurse and TCO aged 19. The other was a waitress in a country pub who was possibly over 60 years old. They both “sparkled”. There … Read the Rest
Posted in Building a Business, Coaching, Customer service, Dentistry, Marketing, sales, Team building | Tagged 21st Century Dentistry, fun, inspiration, regulations, sales conversations, world class customer service |
By Chris Barrow on 25 October 2011
Hi Chris, It was good to see you at the NEC and having the opportunity to discuss clients and the future. Something we should have mentioned on Friday was our forthcoming seminar at the BDA (Friday 4th November). We are currently in the process of doing some of our own promotion for this and wondered … Read the Rest
Posted in Dentistry, Financial | Tagged business development, dental financial planning, strategic planning |
By Chris Barrow on 25 October 2011
You just HAVE TO know your numbers:
- Profit & Loss for the last month and 90 days
- Key Performance Indicators
- lab
- materials
- staff
- marketing
- net profit
- Productivity
Posted in Dentistry | Tagged business development, dental financial planning, economy, practice manager, sales conversations, strategic planning |
By Chris Barrow on 22 October 2011
Campaign for positivity launches in UK dentistry
Heart Your Smile sparks inspiration revolution among dental professionals
United Kingdom (October 2011): Heart Your Smile, a campaign to boost confidence in the UK dental profession will launch at the BDTA Dental Showcase on 21 October 2011. A manifesto for change will be revealed by James … Read the Rest
Posted in Dentistry | Tagged 21st Century Dentistry, fun, inspiration, patient communication, personal growth, team |
By Chris Barrow on 21 October 2011
Just about to start day 2 with a breakfast hosted by Philips and then on to the press launch of “Heart your Smile” with James Goolnik and friends. A busy day ahead of meetings with clients, strategic alliance partners and various suppliers. The trade shows are always a great use of networking time for me … Read the Rest
Posted in Building a Business, Coaching, Dentistry, personal stuff | Tagged 21st Century Dentistry, branding, Chris Barrow, Dental Coaching, dental financial planning |
By Chris Barrow on 19 October 2011
“How do I respond to the rumours running around the building that the staff are expecting a pay rise in January?” That is becoming a “frequently asked question” right now. Then add to the list……. “Cash flow has been down since I returned from holiday at the end of August. The books are getting gappy. … Read the Rest
Posted in Building a Business, Coaching, Dentistry, Financial, strategy and vision | Tagged 21st Century Dentistry, business development, Chris Barrow, Dental Coaching, dental financial planning, relationships, remuneration, team |
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